FAQ - 21Mine

Frequently Asked Questions

Hardware

What is the delivery time for L7?→
→ Immediate.
What is the delivery time for L9?→
→ Delivered in 3 weeks.
Where is it delivered?→
→ To your address, or to our mining farm if you decide for the hosting option.

Hosting

When are profits paid?→
→ Profits are paid daily directly to your chosen wallet.
Where are the hosting facilities located?→
→ UAE.
When does the mining start?→
→ Once a miner places the order by the 10th of a month, the mining starts on the 1st of the next month.
How is electricity billed?→
→ $200 per month, fixed price.

Payments

Which payment methods are supported?→
→ Stripe (Visa/Mastercard) and Crypto (USDT, USDC, BTC).

Warranty & Support

Do machines come with a warranty?→
→ Covered by 21Mine directly. 1 year UAE warranty without shipment to China. Full Service in UAE.
How can I get technical support?→
→ Contact us form or support email.